Template
Usability findings report
Report issues with evidence, severity and recommendations people can act on.
Usability findings report
Product / version tested: Dates: Participants: (number and who; no personal details) Method:
Summary
Three to five sentences: what we tested, the most important findings and the top recommendations.
Task results
| Task | Completed | Completed with help | Not completed | Notes |
|---|---|---|---|---|
| 1 | ||||
| 2 |
Findings
Rate severity: Critical (prevents task completion), Serious (major delay or frustration), Minor (small friction), Suggestion.
Finding 1: (short, specific title)
- Severity:
- Seen in: x of y participants
- What happened:
- Evidence: (quote or observation, with participant number)
- Why it matters:
- Recommendation:
Finding 2:
- Severity:
- Seen in:
- What happened:
- Evidence:
- Why it matters:
- Recommendation:
What worked well
Keep these during changes. -
Recommended next steps
| Recommendation | Finding(s) | Priority | Owner |
|---|---|---|---|
Limitations
Small sample, prototype fidelity, recruitment bias, anything that limits how far the findings generalise.
View the Markdown source
# Usability findings report **Product / version tested:** **Dates:** **Participants:** (number and who; no personal details) **Method:** ## Summary Three to five sentences: what we tested, the most important findings and the top recommendations. ## Task results | Task | Completed | Completed with help | Not completed | Notes | |---|---|---|---|---| | 1 | | | | | | 2 | | | | | ## Findings Rate severity: **Critical** (prevents task completion), **Serious** (major delay or frustration), **Minor** (small friction), **Suggestion**. ### Finding 1: (short, specific title) - **Severity:** - **Seen in:** x of y participants - **What happened:** - **Evidence:** (quote or observation, with participant number) - **Why it matters:** - **Recommendation:** ### Finding 2: - **Severity:** - **Seen in:** - **What happened:** - **Evidence:** - **Why it matters:** - **Recommendation:** ## What worked well Keep these during changes. - ## Recommended next steps | Recommendation | Finding(s) | Priority | Owner | |---|---|---|---| | | | | | ## Limitations Small sample, prototype fidelity, recruitment bias, anything that limits how far the findings generalise.